Articles

 Discontinuation of EVE Time Codes FAQ

Why are CCP discontining EVE Time Codes?Up until now, CCP have been selling both EVE Time Codes...

 How quickly will I receive my PLEX or Starter Pack?

All our PLEX and Starter Packs ("PLEX Activation Codes") are delivered instantly by email and...

 How to apply PLEX to an account

PLEX can be applied to an EVE Online pilot's account to add 30 days of additional game time. Only...

 I didn't receive the automated phone call

Sometimes, for new orders, our system will attempt to place an automated phone call to confirm...

 I've not received my PLEX or Starter Pack

All orders are delivered immediately after payment has been received. If you've not received...

 I've paid by Bitcoin and I've not received my PLEX

To secure against double spending, we do not mark a Bitcoin transaction as "paid" until the...

 What is a PLEX Activation Code?

A "PLEX Activation Code" is a prepaid product. These may include items, game time for new...

 What is a Pilot License Extension (PLEX) and how does it work?

What are PLEX?A Pilot License Extension (PLEX) is an item that adds 30 days of game time to your...